📞 Phone: +92 3328147035
💬 WhatsApp: +92 3328147035
📧 Email: smstore07p@gmail.com

📍 Our Location:
dhak khana khas. chack no 7p. khan pur

Feel free to contact us anytime – we look forward to helping you!

Q. Is ordering online secure?
A. Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means).All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies.  If you have further questions about the security of ordering online from the www.smstorepk.online, please feel free to e-mail us at support@smstorepk.online Q

. How do I place my order?

A.

• Click on the product you want to buy.
• Click on “Add To Cart” option.
• You can add multiple product on the cart by opening different product and add it to the cart.
• After that click “Cart” on the menu bar.
• Scroll down and click “Proceed to checkout”.
• Fill all the billing detail and check Order detail (including total cost).
• Click on the “Order place” button below the form.
• Hence, you order is placed and you will get a confirmation email of your order detail.
• You can receive your order in Cash On Delivery(COD) method.

Q. How do I cancel an order on smstorepk.online

A. To cancel your order Login in to your account. For the guest users they can call our helpline during office hours to cancel their orders. You can also cancel order during the final confirmation call.

Q. What is your returns policy?

A. For return policy visit the “Return Policy” form.

Q. What is your refund policy?

A. For refund policy visit the “Refund policy” form.

Q. What is your shipping cost?

A. Our shipping cost is Rs 00/- We are Offering Free Shipping

Q. Which service you use for shipping?

A. We use “M & P , TCS and Leopards Courier Services” for shipping.

Q. What is your time to deliver?

A. We deliver in 2-3 working days after confirmation call.

Q. How to order an out of stock product?

A. You can pre-order any product that is out of stock by contacting us through call or email.

We want you to be happy with your purchase, so we offer a 7-day return policy on all tech products. If you are not satisfied with your purchase for any reason, you can return it for a full refund.

To return a product, please contact us within 7 days of receiving your order. We will provide you with a return shipping label. Once we receive the returned product, we will process your refund within 10 business days.

Exceptions to the Return Policy

The following items are not eligible for return:

• Products that have been used or damaged
• Products that are missing parts or accessories
• Products that were purchased on sale or clearance

How to Return a Product

To return a product, please follow these steps:

1. Contact us within 7 days of receiving your order.
2. Provide us with your order number and the reason for your return.
3. We will provide you with a return shipping label.
4. Pack the product securely and return it to us.
5. Once we receive the returned product, we will process your refund within 10 business days.

Refunds

Refunds will be processed to the original payment method used to purchase the product. If you paid with a credit card, the refund will be credited back to your account. If you paid with Bank or any other local payment methods in pakistan, the refund will be sent to your account.

Contact Us

If you have any questions about our refund policy, please contact us at [ smstore07p@gmail.com ]

Thank you for shopping with SM STORE!

Thank you for shopping with smstorepk.online! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we handle the delivery of your orders.

Processing Time: Orders are typically processed within a 1 day after payment confirmation. Please note that weekends and holidays may affect processing times. We strive to get your order ready for shipment as quickly as possible.

Shipping Method: We offer standard shipping for all orders. Our chosen carriers ensure reliable and timely delivery to your doorstep. Once your order has been shipped, you will receive a confirmation message with tracking information to monitor the progress of your package.

Delivery Time: The estimated delivery time may vary based on your location. Generally, you can expect your order to arrive within 2 to 3 business days after it has been shipped. Please note that unforeseen circumstances such as weather conditions or customs delays may impact delivery times.

Shipping Destinations: Currently, we offer shipping in Pakistan only. If you are located outside of the country and are interested in placing an order, please contact our customer support team to discuss possible shipping arrangements.

Shipping Costs: Great news! We provide free shipping on all orders within our designated shipping areas. You won't incur any additional charges for standard shipping.

Order Tracking: Once your order has been dispatched, you will receive an message with a tracking number. You can use this number to track your order in real-time and receive updates on its delivery status.

Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, please contact us as soon as possible.

Order Confirmation: You will receive an order confirmation email shortly after placing your order. If you do not receive this email, please check your spam folder or contact our customer support team.

If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team at Support smstorepk.online

Thank you for choosing smstorepk.online! We appreciate your business.

Sincerely,

SM STORE